Last updated: 19.11.2025

‍This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website chalet-game.com and purchase our digital products (the “Website”). By using this Website, you agree to this Privacy Policy.

1. Who We Are
We are Low Light Games.
If you have questions about your data, you can contact us at master@challet-game.com

2. What Personal Data We Collect
‍We collect only the data we need to provide our services.
‍2.1. Data You Provide Voluntarily
‍Name (if provided)
Email address (for purchases, support, and delivery links)
Payment information (handled securely by Stripe/PayPal/etc.)
Messages you send us (support forms, email)
We do not store your full payment card details. Payments are processed securely by third-party providers like Stripe.

‍3. Automatically Collected Data
‍When you visit the Website, we may collect:
IP address (anonymized if required by GDPR)
Device type (mobile, desktop)
Browser type
Pages you visit
Time spent on the Website
General location (city/country, not precise)
This is used for analytics and to improve the Website. We use CookiesAnalytics tools (You can disable cookies in your browser settings.

‍4. How We Use Your DataWe use your data for the following purposes:
To process your purchaseTo send you digital files and download links
To send order confirmations and receipts
To provide customer support
To improve the Website and user experience
To send optional updates (only if you subscribe)
We never sell your data.

‍5. Legal Basis (GDPR)
‍We process data on these legal grounds:
‍Contract: to deliver your order
‍Consent: when you subscribe to a newsletter
‍Legitimate interest: to improve the Website and prevent fraud
‍Legal obligation: for accounting or tax records

‍6. Payment Processing
‍Payments are handled by Stripe and/or other payment processors.
These services collect your card details directly — we do not have access to them. Third-party processors may store some of your data according to their own Privacy Policies.

‍7. Data Storage and Security
‍We keep your data secure with:
Encrypted connections (HTTPS)
Secure payment gateways
Limited access to customer data
Modern data-protection practices
We store your data only as long as necessary for delivering digital goods, tax/accounting obligations, resolving support inquiries. If you request deletion, we will remove your data unless we must keep it for legal reasons.

‍8. Sharing Your Data
‍We may share data with: Payment processors, Email delivery services, Analytics tools, Cloud storage providers. We do not share your data with advertisers or any third parties unrelated to the service.

‍9. Your Rights (GDPR)
‍You have the right to:
Access your data
Correct your data
Request deletion
Withdraw consent
Object to processing
Get a copy of your data
File a complaint with your local data protection authority
To exercise any rights, contact us at master@chalet-game.com.

‍10. Children
‍Our Website is not intended for children under 13.
We do not knowingly collect data from children.

‍11. Changes to This Privacy Policy
‍We may update this Privacy Policy occasionally.
The “Last updated” date will always be shown at the top.